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OUR STORY

Our story begins with Bert Accomando, a current chairman, purchasing Sceptre Tours in 1981 and making a name for it by modernizing the way a tour operator purchased and sold through charter air. Today, Sceptre Tours is a well-known leading vacation provider of exclusive, innovative, and expertly crafted vacation experiences.

In 2002, Bert started a solutions company called Global Consolidated Services. The aim was to deliver a full suite of solutions to other travel brands by offering a US based contact center, inventory management technology, website management, financial management, brand management, brand marketing, and post booking operations. The result was innovative and proved as a model for growth, as GCS now provides full scale services for not only Sceptre Tours, but also the Aer Lingus Vacation Store, Great Value Vacations, and Journeys Connect.

GCS has managed vacation brands and redefined their success. We’ve revolutionized travel technology, inspired bold ideas, and pursued the highest standards in professionalism. See how our solutions can grow your company!

Nico Zenner
CEO, DH Enterprise and Associates, Inc.

As the CEO of DH Enterprise and Associates, Inc., which is the holding company of GCS, Nico delivers extensive experience in driving strategic growth in the travel industry. He is highly competitive, passionate, and results oriented. Prior to becoming the CEO of DH, Nico served as President for Brenden Vacations, President of Travel Bound and GTA North American Wholesale, EVP of Marketing for The Rail Europe Group, Director of Marketing for Netherlands Board of Tourism, and Director of Marketing for Sabena, the national airline of Belgium.

Kevin Meade
President, Global Consolidated Services USA, Inc.

With more than 20 years in senior leadership roles, Kevin leads the team as President of GCS and brings with him a passion for travel. His roles in the industry have taken him across the globe where he has managed the creation of growth in each component of travel services. Kevin has served as Senior Director of Customer Service Standards & Solutions at The College Board, Managing Director at The Net Travel Company, Managing Director of the UK & Ireland at Auto Europe UK, Executive Vice President of Operations & Customer Service at The Rail Europe Group, and Program Manager for Virgin Atlantic Airlines Vacations.

Contourweb

We’ve recently added Automated Airline Schedule Changes to our online booking engine.

This means your customer’s airline schedule will automatically update and new travel documents with the latest information will be sent to them, resulting in a better customer experience and efficiencies in operations.

REQUEST A DEMO NOW!